- Purchase conditions

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When registering, the user declares to be of legal age and to have the capacity to understand the privacy policy, purchase conditions and terms of use of the page on the website. 

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The user must have access to a payment method (credit card, debit card, Pay Pal) in order to make an online purchase. 

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In the  case that the user wants his purchase to be sent to his home, his home must be in Arriate (29350, Málaga) or in the vicinity of said municipality, if the user prefers to pick up his purchase there would be no restrictions. 

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- Shipping costs

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Home delivery of your purchase will be free for orders with a value equal to or greater than €50, if the amount is less, we will apply €5 as shipping costs. If you pick it up from the supermarket, it is completely free and there is no commission for preparing the order. 

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- Identification of parts 

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On the one hand, Supermercados Ruiz SL, owner of the web portal www.supermercadosruiz.com with CIF nºESB29084589 and address at C/ Franciso Sintado Nº28, Arriate, Málaga. 

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On the other hand, the client, whose data has been given by himself at the time of registration on the website. The client is responsible for the authenticity of the data provided. 

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- Registration process 

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The client has the responsibility that the information provided in the registry is true and meets the registration requirements on the web portal, in the event that the information provided is false or incomplete, Supermercados Ruiz SL would have the right to suspect the authenticity of the same. being able to refuse to grant you access to the page or the online shopping service. 

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- Purchasing process

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1 - Prior to making the purchase, the customer must register on the website, accepting the privacy policy. 

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2 - Select the items you wish to purchase and add them to the cart (the latter is an automatic process) 

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3 - Complete the purchase with the desired payment method. 

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4 - Check the email inbox provided at the time of registration and confirm that you have received two emails, one thanking you for your purchase and the other with its details. 

- Prices 

The price of the products can be modified at any time. 

- Security forms and payments 

 Purchases can be made by credit card, debit card, Pay Pal and payment in cash (at the time of receiving or picking up the purchase). 

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In case of buying online, the purchase processes are processed by Visa, MasterCard and Pay Pal (depending on the method used)

Payment providers guarantee a secure payment process for your purchase. During the process, the confidentiality of the data provided by the client will be maintained. 

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- Delivery and transport 

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Supermercados Ruiz SL makes home deliveries to homes located in the municipality of Arriate (29350, Málaga), if you prefer to pick it up at the supermarket there would be no limitations. 

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Your purchase will be delivered during the day from Monday to Friday, except Saturdays, Sundays and holidays. 

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- Return and exchange policy 

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In case your purchase has a defect (damaged product, wrong product...) if you want it to be exchanged for a new one or that the amount of that product be returned, go to the supermarket with your proof of purchase (C/ Franciso Sintado Nº28, Arriate, Málaga). 

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- After sales service

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The guarantees and after-sales services will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the text of the General Law for the Defense of Consumers and Users. According to this regulation, the seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to him for any lack of conformity.

Supermercados Ruiz SL has a customer service service at Tel. 952 166 111 or email address administracion@supermercadosruiz.com

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